Privacy Policy
Last updated: February 14, 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, clinic details, and any patient data you choose to store within ClinicPilot. We also automatically collect certain information when you use our services, including log data, device information, and usage analytics.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our clinic management services
- Power AI-assisted features like ARIA and NOVA agents
- Send appointment reminders and follow-up notifications
- Generate analytics and insights for your practice
- Respond to your requests and provide customer support
3. Data Security
We implement industry-standard security measures to protect your data, including encryption at rest and in transit, regular security audits, and strict access controls. All patient health information (PHI) is handled in compliance with applicable healthcare data protection regulations.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, conducting business, or serving you, provided they agree to keep this information confidential.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time through the Settings page or by contacting our support team.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Export your data in a portable format
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at our contact page or email us at privacy@clinicpilot.in.